Terms of Service

1. Definitions

In these Terms of Service ("Agreement"), the following defined terms have the meanings set forth below. "Company," "we," "us," and "our" refer to the entity operating the Regent service, incorporated under the laws of the State of Delaware. "Service" means the Regent website, platform, AI-powered digital playbooks, assistant subscription, and all related software, infrastructure, content, and features made available by the Company, in each case as modified from time to time. "User," "you," and "your" refer to the individual accessing or using the Service, or, if the Service is accessed on behalf of an entity, that entity. "Account" means the registered account through which you access the Service. "Playbook" means any digital guide, template, blueprint, or course product offered for one-time purchase through the Service. "Subscription" means a recurring-billing plan for access to the Regent assistant and related features. "Content" means any text, data, files, instructions, or materials you transmit to or through the Service, including messages sent to your Regent assistant. "Intellectual Property Rights" means all patents, copyrights, trademarks, trade secrets, moral rights, and other proprietary rights, whether registered or unregistered, throughout the world. "Prohibited Conduct" has the meaning given in Section 10.

2. Agreement to Terms

By accessing, registering for, or using the Service in any manner, you agree to be legally bound by this Agreement. If you do not agree, you must not access or use the Service. If you are entering into this Agreement on behalf of a company, organization, or other legal entity, you represent and warrant that you have authority to bind that entity to this Agreement, and references to "you" shall include that entity. This Agreement, together with any applicable order forms, checkout confirmations, or supplemental policies incorporated by reference (including the Acceptable Use Policy, Privacy Policy, Cookie Policy, and Refund and Cancellation Policy), constitutes the entire agreement between you and the Company with respect to the Service and supersedes all prior and contemporaneous understandings.

3. Description of the Service

The Company provides AI-assisted digital products and, where made available, an ongoing assistant experience. Playbooks are one-time digital products that may include guides, templates, frameworks, and implementation materials. Playbooks currently available include, without limitation, the OpenClaw Setup Guide, the AI Business Blueprint, and the AI Company Masterclass, as well as any additional products offered from time to time. Access to Playbooks is delivered electronically to the email address you provide at checkout. Subscription plans provide access to the Regent assistant feature, which enables you to interact with an AI assistant through supported channels (including Telegram and, where offered, additional integrations). The Company reserves the right, in its sole discretion, to modify, update, suspend, or discontinue any aspect of the Service at any time with or without notice; provided that for material discontinuations of paid Subscription features, the Company will use commercially reasonable efforts to provide advance notice.

4. Eligibility

You must be at least 16 years of age, or the age of digital consent in your jurisdiction if higher, to use the Service. If you are under 18 years of age, you represent that a parent or legal guardian has reviewed and agreed to this Agreement on your behalf. By using the Service, you represent and warrant that: (a) you meet the applicable age requirements; (b) you have the legal capacity to enter into a binding agreement; (c) your use of the Service does not violate any applicable law or regulation; and (d) all registration information you provide is accurate, current, and complete. The Company may, in its discretion, refuse to offer the Service to any person or entity and may change eligibility criteria at any time.

5. Account Registration and Security

To access certain features of the Service, you must create an Account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete. You are responsible for maintaining the confidentiality of your Account credentials and for all activities that occur under your Account, whether authorized by you or not. You agree to notify the Company immediately at cole@useregent.com of any actual or suspected unauthorized access to or use of your Account. The Company is not liable for any loss or damage arising from your failure to comply with the foregoing security obligations. The Company may require you to change your credentials or may suspend your Account if it has reason to believe your Account security has been compromised.

6. Payment, Billing, and Subscription

You must provide a valid payment method to purchase Playbooks or access Subscription features. By providing payment information, you authorize the Company (through its payment processor, currently Stripe, Inc.) to charge your payment method for all amounts due. Playbook purchases are one-time charges billed at checkout upon completion of your order. Subscription fees are billed in advance on a recurring basis (monthly or annual, as selected at checkout) at the pricing in effect at the time of each billing cycle. The Company reserves the right to change Subscription pricing upon at least 30 days' prior written notice to you; your continued use of the Subscription after such notice constitutes acceptance of the new pricing. Applicable taxes will be added where required by law. If a payment cannot be processed, the Company may suspend or terminate your access to the affected features. You may cancel a Subscription at any time through your dashboard; cancellation takes effect at the end of the then-current billing period, and no partial-period refunds will be issued. All amounts are charged in United States dollars unless otherwise specified at checkout.

7. Digital Product Delivery and No-Refund Policy

Playbooks are delivered electronically, and access is granted immediately upon confirmed payment to the email address provided at checkout. Because Playbooks are digital products that are made available to you instantly, all Playbook sales are final. The Company does not offer refunds, credits, or exchanges for Playbook purchases except as expressly required by applicable mandatory law (including, for European Economic Area consumers, the right to withdraw from a contract for digital content before that content has been made available to you, which right is waived upon immediate delivery as described herein and as acknowledged by you at checkout). Subscription payments are likewise non-refundable except as required by applicable law. If you believe you have been charged in error or in duplicate, contact the Company at cole@useregent.com within 30 days of the disputed charge; the Company will review and, if an error is confirmed, issue the appropriate correction. For further detail, see the Refund and Cancellation Policy available at /refund-policy.

8. License Grant and Restrictions

Subject to your compliance with this Agreement and payment of all applicable fees, the Company grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service and, with respect to Playbooks, to access and use the Playbook content for your personal or internal business purposes. You may not: (a) sublicense, sell, resell, transfer, assign, or otherwise commercially exploit the Service or any Playbook content to any third party; (b) copy, reproduce, distribute, republish, or create derivative works from any Playbook or Service content, except as expressly authorized in writing by the Company; (c) modify, translate, adapt, or create derivative works based on the Service; (d) reverse engineer, disassemble, decompile, or otherwise attempt to derive the source code of the Service; (e) access the Service by any means other than through the interfaces provided by the Company; (f) remove, obscure, or alter any proprietary notices or labels on the Service or Playbook content; or (g) use the Service in any manner that would constitute a violation of this Agreement or applicable law.

9. Acceptable Use

You agree to use the Service in accordance with the Company's Acceptable Use Policy, incorporated herein by reference and available at /acceptable-use. Without limiting the foregoing, you agree not to: (a) use the Service for any unlawful purpose or in violation of any applicable federal, state, local, or international law or regulation; (b) use the Service to harass, abuse, threaten, defame, or otherwise harm any person; (c) transmit through the Service any Content that is fraudulent, deceptive, hateful, obscene, or that infringes any third-party Intellectual Property Rights; (d) attempt to probe, scan, or test the vulnerability of the Service or any related system, or attempt to gain unauthorized access to the Service, accounts, or systems; (e) introduce any virus, worm, malware, or other harmful code; (f) use automated means, including scrapers, bots, or crawlers, to access or extract data from the Service without the Company's prior written consent; (g) use the Service to send unsolicited commercial communications; (h) circumvent or attempt to circumvent any billing, access, or authentication mechanism; or (i) use the Service in any manner that interferes with or disrupts the integrity or performance of the Service or any infrastructure underlying it.

10. User Content and Feedback

As between you and the Company, you retain ownership of any original Content you transmit through the Service. By using the Service, you grant the Company a non-exclusive, worldwide, royalty-free license to process, store, transmit, and use your Content solely to the extent necessary to operate, provide, maintain, and improve the Service and to comply with applicable law. The Company will handle your Content in accordance with its Privacy Policy. You represent and warrant that: (a) you have all rights necessary to grant the foregoing license; and (b) your Content does not violate any applicable law or any third-party rights. If you provide feedback, suggestions, ideas, or recommendations regarding the Service ("Feedback"), you assign to the Company all right, title, and interest in such Feedback, including all Intellectual Property Rights therein. The Company may use such Feedback for any purpose without compensation or attribution to you.

11. AI-Generated and AI-Assisted Content

The Service includes features powered by artificial intelligence, including Playbook content that may have been created or enhanced with the assistance of AI systems and reviewed by humans, and a conversational assistant that generates responses using AI. You acknowledge and agree that: (a) AI-generated outputs may be inaccurate, incomplete, or not appropriate for your specific circumstances and should not be relied upon as professional legal, financial, medical, or other expert advice; (b) the Company does not guarantee that AI-generated outputs will be free from errors, biases, or hallucinations; (c) you are solely responsible for evaluating, verifying, and determining the appropriateness of any AI-generated output before acting on it; (d) the Company does not claim that your use of the assistant will achieve any particular outcome; and (e) the Company is not liable for any decisions you make based on AI-generated outputs. Any legal-format templates included in Playbooks are provided for informational purposes only and do not constitute legal advice; you should consult a licensed attorney in your jurisdiction before relying on any such template.

12. Intellectual Property Rights

The Service, including all underlying technology, software, design, text, graphics, interfaces, data compilations, and Playbook content, is owned by or licensed to the Company and is protected by United States and international Intellectual Property Rights laws. The "Regent" name, logo, and all associated trademarks and service marks are owned by the Company. Nothing in this Agreement transfers any Intellectual Property Rights in the Service to you except the limited license expressly granted in Section 9. All rights not expressly granted herein are reserved by the Company. You agree not to challenge or contest the Company's ownership of or rights in the Service or the Company's trademarks, anywhere in the world.

13. Termination and Suspension

This Agreement remains in effect until terminated. The Company may suspend or terminate your Account or your access to all or any part of the Service, with or without notice, if: (a) you breach this Agreement or the Acceptable Use Policy; (b) the Company is required to do so by law; (c) the Company decides to discontinue the Service; or (d) the Company reasonably believes suspension is necessary to protect the security, integrity, or availability of the Service. You may terminate your Account at any time by contacting the Company at cole@useregent.com or canceling through your dashboard. Upon termination for any reason: (a) your license to use the Service immediately terminates; (b) the Company may, but is not obligated to, delete your Account and Content subject to its data retention obligations; and (c) you remain liable for all charges accrued through the date of termination. Sections 1, 10 (as to Feedback), 11, 12, 14, 15, 16, 17, 18, and 19 survive termination.

14. Third-Party Services and Links

The Service may integrate with or link to third-party services, websites, or applications, including but not limited to Google (for authentication), Stripe (for payment processing), Telegram (for assistant messaging), and cloud infrastructure providers. These third-party services are not under the Company's control, and the Company is not responsible for their content, privacy practices, or terms. Your use of third-party services is governed by their respective terms and policies. The Company does not endorse any third-party service and is not liable for any loss or damage arising from your use of or reliance on any third-party service. If any third-party service is terminated or altered, certain features of the Regent Service may be affected; the Company will not be liable for such impacts.

15. Disclaimer of Warranties

THE SERVICE AND ALL CONTENT, PLAYBOOKS, AND MATERIALS MADE AVAILABLE THROUGH THE SERVICE ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. THE COMPANY DOES NOT WARRANT THAT: (A) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (B) THE RESULTS OBTAINED FROM USE OF THE SERVICE WILL BE ACCURATE, RELIABLE, OR MEET YOUR REQUIREMENTS; (C) ANY ERRORS IN THE SERVICE WILL BE CORRECTED; OR (D) THE SERVICE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY THE COMPANY OR ITS REPRESENTATIVES SHALL CREATE ANY WARRANTY NOT EXPRESSLY SET FORTH IN THIS AGREEMENT.

16. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, REVENUE, DATA, GOODWILL, BUSINESS OPPORTUNITIES, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE). THE COMPANY'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THIS AGREEMENT OR THE SERVICE, REGARDLESS OF THE FORM OF ACTION, SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNTS PAID BY YOU TO THE COMPANY IN THE TWELVE (12) CALENDAR MONTHS IMMEDIATELY PRECEDING THE CLAIM; OR (B) ONE HUNDRED UNITED STATES DOLLARS (USD $100.00). THE FOREGOING LIMITATIONS APPLY TO ALL CLAIMS IN THE AGGREGATE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES; IN SUCH JURISDICTIONS, THE COMPANY'S LIABILITY SHALL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.

17. Indemnification

You agree to defend, indemnify, and hold harmless the Company, its affiliates, and their respective directors, officers, employees, agents, successors, and assigns (collectively, "Indemnitees") from and against any and all claims, actions, demands, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or related to: (a) your use of or access to the Service; (b) your Content; (c) your breach of any representation, warranty, or obligation under this Agreement; (d) your violation of any applicable law or regulation; or (e) your violation of any third-party right, including any Intellectual Property Right or privacy right. The Company reserves the right, at its own expense, to assume exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with the Company's defense of such claim.

18. Dispute Resolution; Binding Arbitration; Class Action Waiver

Please read this section carefully. It affects your legal rights and requires you to resolve disputes individually through binding arbitration rather than in court.

Any dispute, claim, or controversy arising out of or relating to this Agreement, the Service, or the breach, termination, enforcement, interpretation, or validity thereof (collectively, "Disputes") shall be resolved exclusively by final and binding arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules in effect at the time of the arbitration, except as modified by this Agreement. The arbitration shall be conducted by a single arbitrator. The seat of arbitration shall be Wilmington, Delaware, and the arbitration may be conducted by telephone, video conference, or written submissions unless either party requests an in-person hearing. The arbitrator shall apply the substantive law of the State of Delaware. The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. The parties shall equally share arbitration administrative fees, provided that the Company will pay your filing fee up to the amount required by the AAA Consumer Arbitration Rules if you cannot afford it. Nothing in this section prevents either party from seeking injunctive or other equitable relief in a court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of Intellectual Property Rights or confidential information.

YOU AND THE COMPANY EACH AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS SHALL BE CONDUCTED ON AN INDIVIDUAL BASIS ONLY AND NOT AS A CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION. YOU EXPRESSLY WAIVE ANY RIGHT TO BRING OR PARTICIPATE IN A CLASS ACTION OR CLASS-WIDE ARBITRATION. IF FOR ANY REASON A CLAIM PROCEEDS IN COURT RATHER THAN IN ARBITRATION, YOU AND THE COMPANY EACH WAIVE ANY RIGHT TO A JURY TRIAL. The foregoing class action waiver and jury trial waiver are material terms of this Agreement; if either is held unenforceable, the entirety of the arbitration agreement in this Section shall be null and void.

You may opt out of arbitration by sending written notice of your decision to opt out to cole@useregent.com within 30 days of first using the Service or accepting these Terms (whichever is earlier). Your notice must include your full name and the email address associated with your Account; must clearly state that you are opting out of the arbitration agreement; and will be effective only as to you. Opting out does not affect any other provision of this Agreement.

19. Governing Law and Jurisdiction

This Agreement, and all matters arising out of or relating to it, shall be governed by and construed in accordance with the laws of the State of Delaware and the federal laws of the United States applicable therein, without regard to any choice-of-law rules that would require the application of any other jurisdiction's law. Subject to the arbitration agreement in Section 19, you and the Company consent to the exclusive jurisdiction of the state and federal courts located in the State of Delaware for any Dispute that is not subject to arbitration or for any purpose of enforcing an arbitral award. You waive any objection to the laying of venue in such courts and waive any claim that such courts are an inconvenient forum.

20. Export Controls and Sanctions Compliance

The Service and any underlying software may be subject to United States export control laws and regulations, including the Export Administration Regulations ("EAR") administered by the U.S. Department of Commerce and the sanctions programs administered by the Office of Foreign Assets Control ("OFAC"). You represent and warrant that: (a) you are not located in, organized under the laws of, or ordinarily resident in any country or territory subject to a comprehensive U.S. embargo; (b) you are not identified on the U.S. Specially Designated Nationals and Blocked Persons List, the Entity List, or any other applicable restricted-party list; and (c) you will not use the Service in connection with the development, design, manufacture, or production of nuclear, chemical, or biological weapons or missile systems. You agree to comply with all applicable export control and sanctions laws in connection with your use of the Service.

21. Electronic Communications Consent

By using the Service and providing your email address, you consent to receive electronic communications from the Company, including transactional communications related to your Account and purchase confirmations. You agree that all agreements, notices, disclosures, and other communications that the Company provides to you electronically satisfy any legal requirement that such communications be in writing. You may opt out of marketing communications at any time as described in the Company's Privacy Policy, but you will continue to receive transactional and Account-related communications as necessary for the Company to provide the Service.

22. Modifications to Terms

The Company reserves the right to modify this Agreement at any time. The Company will post the revised Agreement on this page and update the "Last updated" date at the top. For material changes, the Company will provide at least 14 days' prior notice by email to the address associated with your Account, or by a prominent notice within the Service. Your continued use of the Service after the effective date of any modification constitutes your acceptance of the modified Agreement. If you do not agree to a material modification, your sole remedy is to cease using the Service and, if applicable, cancel your Subscription before the modification takes effect.

23. General Provisions

This Agreement constitutes the entire agreement between you and the Company concerning the Service and supersedes all prior negotiations, representations, warranties, and understandings regarding the same subject matter. If any provision of this Agreement is held to be invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable; the remainder of this Agreement shall continue in full force and effect. The Company's failure to enforce any right or provision of this Agreement shall not constitute a waiver of that right or provision unless acknowledged in writing by the Company. You may not assign or transfer any rights or obligations under this Agreement without the Company's prior written consent; any purported assignment in violation of this section is null and void. The Company may freely assign this Agreement in connection with a merger, acquisition, reorganization, sale of assets, or by operation of law. Headings in this Agreement are for convenience only and shall not affect interpretation. The parties are independent contractors; nothing in this Agreement creates any agency, partnership, joint venture, employment, or franchise relationship between the parties.

24. Contact

For questions about this Agreement or the Service, contact us at cole@useregent.com or visit the Contact page.